madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 8631373952
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely login without needing a password or email. This streamlined process provides a convenient and hassle-free way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If the signal is weak, wait for it to improve and then click on 'send OTP' again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the account shift process smoothly.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts. You cannot withdraw bonuses as part of the withdrawal process.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can extend wait times to up to 24 hours. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in gaming activities and cannot be withdrawn for personal use. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If your withdrawal is pending, don't worry, it will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
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